We offer 12 courses that address the Malcolm Baldrige & Sterling criteria Legend:(+) Strong Direct Relationship(-) Weak Direct Relationship(0) Indirect Relationship Course TitleLeadershipStrategic PlanningCustomer& Market FocusInformation& AnalysisHR FocusProcess ManagementBusinessRe-sultsCoreValuesAchieve Higher Levels of Performance Excellence – Learning from the Malcolm Baldrige National Quality Award Criteria++++++++Creating Systematic Leadership Focusing Organizational Efforts to Achieve the Vision+–––00–+Advancing to the Vision Through Strategic Management0+––00+–Assuring Daily Success by Identifying your Customers and Managing Your Processes0–+–0++–Always Getting Better by Continuously Improving Your Business Processes00000++–Assuring Continued Success by Managing and Improving your Business Processes (see * below)0–+–0++–Building a High Performance Workplace––0–+0+–Building the Effective Team Through Leadership and Facilitation+00–++––Building a RelationeeringTM Culture as the Foundation to a Successful Organization––+–+0+–Partnering for Success, Integrating Your Suppliers into Your Organization–+0–0++–What’s the Score and Why? Measuring & Analyzing Organizational Performance+––+––+–Comparing Your Success Through Benchmarking and Comparative Analysis++–+–++–
