About us

Experience
Our consultants have had extensive experience in various fields, including health care, manufacturing, government, financial, hospitality, publishing, and construction, just to name a few. This experience includes every aspect of the implementation of an Organizational Performance Management System in a diversity of organizations.
Some of our consultants have studied under the eminent Drs. Kondo and Kano of the Japanese Union of Scientists and Engineers. (JUSE is the organization which sponsors the International Deming Overseas Prize for Quality Management.) In the past, these consultants have had the privilege of attending seminars delivered by Dr. W. Edwards Deming, the late advocate for the implementation of TQM methods and philosophies. At Florida Power & Light (FP&L), these consultants successfully implemented performance management and philosophies, gaining valuable first-hand experience and earning FP&L the coveted Deming Overseas Prize for Quality. FP&L thus became the first non-Japanese company to earn this award. AGI consultants have also worked with Loyola University Medical Center, Xerox Learning Systems Division, and Baptist Hospital of Miami, FL. AGI’s work with Baptist resulted in performance excellence that was recently recognized by the hospital’s winning of the Florida Governor’s Sterling Quality Award.
Ricardo R. Fernandez, our managing principal, served his third year as a Malcolm Baldrige National Quality Award Examiner. He has also served as a Senior Examiner for the State of Florida’s Governor’s Sterling Award. He has also written Total Quality in Purchasing and Supplier Management (St. Lucie Press, 1995), which has been well received in the performance management, quality, and purchasing communities.
What My Clients Says

Rick, I personally appreciate the perspectives you contributed along with your outstanding knowledge base, which helped significantly in Baptist Hospital’s receipt of the Governor’s Sterling Award.

The investment we have made on the excellent training provided by Advent Group, Inc. was a first for our company. Now that our growth has been very high and fast and we see more in the future, I do not see how we could aim for the vision without your help. Your organization and delivery were excellent.

Excellent, I enjoyed this session more than any I’ve attended… Very related to what we are trying to do in our company. We have become more aware of the need to measure in order to improve.
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Don’t waste any more time in propelling your company to new heights of success. Advent Group is ready to collaborate with you and help you achieve your goals. Contact us today to embark on this exciting journey.
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