{"id":1562,"date":"2023-09-27T19:31:14","date_gmt":"2023-09-27T19:31:14","guid":{"rendered":"http:\/\/adventgroup.com\/?page_id=1562"},"modified":"2023-09-28T00:33:58","modified_gmt":"2023-09-28T00:33:58","slug":"whats-the-score-and-why-measuring-analyzing-organizational-performance","status":"publish","type":"page","link":"https:\/\/adventgroup.com\/?page_id=1562","title":{"rendered":"What&#8217;s the Score and Why?\u00a0 Measuring &amp; Analyzing Organizational Performance"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-c48bf7f5 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-9d904ed9\">\n<div class=\"wp-block-uagb-info-box uagb-block-dc29cdfc uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-top\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><h2 class=\"uagb-ifb-title\"><strong>What&#8217;s the Score and Why?&nbsp; Measuring &amp; Analyzing Organizational Performance<\/strong><\/h2><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/adventgroup.com\/?page_id=11\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_blank\" rel=\"noopener noreferrer\" onclick=\"return true;\" alt=\"\"><span class=\"uagb-inline-editing\">Contact us<\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p style=\"font-size:18px\">You can&#8217;t manage what you don&#8217;t measure! This is probably an overused clich\u00e9, but it carries a lot of meaning. To effectively manage an organization, one must identify the key performance drivers that, if properly managed, will assure that the organization is headed in the strategic direction it has chosen. These drivers will also allow management the ability to drive the improvement of performance and competitiveness. Measures for these performance drivers should be well defined and understood and should be deployed to all levels of the organization. A measurement system or a cascaded &#8220;Balanced Scorecard&#8221; should be developed to facilitate the flow of, accessibility, timeliness, reliability, and linkage of these measures to the appropriate levels. A cause and effect linkage relationship should also be developed among the indicators so that analysis can be performed and decisions can be made for allocation of resources, process changes, and changes in direction. &#8220;Decisions by Fact&#8221; should become a core value of the organization, but the proper tools to make these decisions need to be built and supplied to the work force to facilitate the decision making process.<\/p>\n\n\n\n<div class=\"wp-block-uagb-separator uagb-block-935cd8aa\"><div class=\"wp-block-uagb-separator__inner\" style=\"--my-background-image:\"><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-d2da2050 wp-block-columns-is-layout-flex\" style=\"margin-bottom:0\">\n<div class=\"wp-block-column has-text-color has-background has-link-color wp-elements-3c314cfcd5d86ce4abd9e767fd717d4b is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;background-color:#ffe97d;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"single\" style=\"font-size:40px\"><strong><strong>Benefits<\/strong><\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-css-opacity has-background is-style-wide\" style=\"background-color:#000000;color:#000000\"\/>\n\n\n\n<ul class=\"has-normal-font-size wp-block-list\">\n<li>Assure that your organization clearly understands and selects measures of what is important to its success.<\/li>\n\n\n\n<li>Determine measures to manage overall and daily operational performance.<\/li>\n\n\n\n<li>Analyze how your key processes align with the corporate key business drivers.<\/li>\n\n\n\n<li>Provide a sound basis for fact-based decision making.<\/li>\n\n\n\n<li>Strengthen the cause and effect relationship among processes and to their results.<\/li>\n\n\n\n<li>Understand the implications between process actions, resources, costs and revenues.<\/li>\n\n\n\n<li>Become aware of the many types of analyses that can be performed and how these investigations can lead to improved organizational performance.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-background has-link-color wp-elements-6f5d3ec6174d67eef3e0f45c86c6b99d is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;background-color:#d1d1e1;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"family\" style=\"font-size:40px\"><strong><strong>Highlights<\/strong><\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<ul class=\"has-normal-font-size wp-block-list\">\n<li>Why is Measurement Important?<\/li>\n\n\n\n<li>Integration of Measurement Within an Organizational Performance Model<\/li>\n\n\n\n<li>Driving Your Organization to Success?<\/li>\n\n\n\n<li>Establishing Measurement Systems<\/li>\n\n\n\n<li>Types of Indicators &#8211; Their Selection<\/li>\n\n\n\n<li>Developing a Balanced Scorecard<\/li>\n\n\n\n<li>Alignment of Indicators<\/li>\n\n\n\n<li>Reliability, Timeliness, Accessibility, Aggregation<\/li>\n\n\n\n<li>Management by Fact<\/li>\n\n\n\n<li>Cause and Effect &amp; Linkage to Results<\/li>\n\n\n\n<li>The Flag Indicator Method<\/li>\n\n\n\n<li>Understanding Performance Analysis<\/li>\n\n\n\n<li>Keeping the Measurement System Current<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"color:#000000;background-color:#ffffff\"><div class=\"wp-block-group__inner-container\">\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"schedule-a-visit\" style=\"font-size:36px;font-style:normal;font-weight:700;line-height:1\"><strong><strong>Link to Malcolm Baldrige National Quality Award Criteria<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<p style=\"font-size:18px\">This workshop concentrates mainly on the Information and Analysis Criteria Category, but because of its integrated nature, it also touches on some aspects of Customer and Market Focus, Strategic Planning, and Results.<\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-d2da2050 wp-block-columns-is-layout-flex\" style=\"margin-bottom:0\">\n<div class=\"wp-block-column has-text-color has-background has-link-color wp-elements-3dc766a17989ad7209cc616031b5a49c is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#000000;background-color:#c0ebf1;padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\">\n<h2 class=\"wp-block-heading\" id=\"patron\" style=\"font-size:40px\"><strong>Duration<\/strong><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<ul class=\"has-normal-font-size wp-block-list\">\n<li><strong>1 Day<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-text-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"color:#000000;background-color:#ffffff\"><div class=\"wp-block-group__inner-container\">\n<div style=\"height:8px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"schedule-a-visit\" style=\"font-size:59px;line-height:1.15\"><strong>To schedule training<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-03627597 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-text-color has-background wp-element-button\" href=\"https:\/\/adventgroup.com\/?page_id=11\" style=\"border-radius:50px;color:#ffffff;background-color:#000000\">Contact us<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can&#8217;t manage what you don&#8217;t measure! This is probably an overused clich\u00e9, but it carries a lot of meaning. To effectively manage an organization, one must identify the key performance drivers that, if properly managed, will assure that the organization is headed in the strategic direction it has chosen. These drivers will also allow &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/adventgroup.com\/?page_id=1562\"> <span class=\"screen-reader-text\">What&#8217;s the Score and Why?\u00a0 Measuring &amp; Analyzing Organizational Performance<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":"[]"},"class_list":["post-1562","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"advwpadmin","author_link":"https:\/\/adventgroup.com\/?author=2"},"uagb_comment_info":0,"uagb_excerpt":"You can&#8217;t manage what you don&#8217;t measure! This is probably an overused clich\u00e9, but it carries a lot of meaning. To effectively manage an organization, one must identify the key performance drivers that, if properly managed, will assure that the organization is headed in the strategic direction it has chosen. These drivers will also allow&hellip;","_links":{"self":[{"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/1562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/adventgroup.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1562"}],"version-history":[{"count":2,"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/1562\/revisions"}],"predecessor-version":[{"id":1597,"href":"https:\/\/adventgroup.com\/index.php?rest_route=\/wp\/v2\/pages\/1562\/revisions\/1597"}],"wp:attachment":[{"href":"https:\/\/adventgroup.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}