About Us
Discovery
Solutions & Tools
Services & Training
Diagnostic & Assessment
Performance Measurement System
Customer Surveys
Supplier Surveys
Employee & Organizational Culture Surveys
MBNQA (Sterling) Criteria
Organizational Competency
Performance Management
Supply Chain Management
MBNQA (Sterling) Training
Speakers
Clients & Industries
Are We Making Progress

Performance Measurement System

We will work with your employees to determine the current KPD (Key Performance Drivers) of your organization, and then we review all business units to determine if their existing Performance Measures were adequate to align with the KPD's identified and then to assure that they are appropriate to make managerial decisions. We would review, timeliness, accuracy, completeness, appropriateness, and flexibility. We also begin a process of Benchmarking to help the company discover the 'best in class" and learn from them.