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Performance Measurement System
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MBNQA (Sterling) Criteria
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Performance Management
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Are We Making Progress

Performance Measurement System

We will work with your employees to determine the current KPD (Key Performance Drivers) of your organization, and then we review all business units to determine if their existing Performance Measures were adequate to align with the KPD's identified and then to assure that they are appropriate to make managerial decisions. We would review, timeliness, accuracy, completeness, appropriateness, and flexibility. We also begin a process of Benchmarking to help the company discover the 'best in class" and learn from them.