Advent Group consultants have had significant experience in the implementation
of performance management systems and philophies through their first-hand
experience in the successful implementation of these at Florida Power
and Light, the first company outside of Japan that has won the coveted
Deming Overseas Prize for Quality; at Xerox Learning Systems Division;
and assisting Baptist Hospital of Miami in their journey to performance
excellence that was recently recognized by winning the State of Florida's
Governor Sterling Quality Award.
Our principal, Ricardo
R. Fernandez, served three consecutive terms as a Malcolm
Baldrige National Quality Award examiner and had previously served as
a senior examiner for the Sterling Award. He also recently published
a book titled Total
Quality in Purchasing and Supplier Management,
(St. Lucie Press, 1995), which has received considerable acceptance in
the performance management, quality and purchasing communities.
Our senior consultant, Dr.
Joachim de Posada, is recognized as an international business
speaker specializing in sales, management, leadership and team building.
Serving as sales director of the learning systems division of Xerox
Corporation based in Stamford, CT, Dr. de Posada had the best research
in the industry available to him and participated in the development of
some of the most successful sales training programs available today.